Last updated: September 2026 At OdontoHealth, we respect your privacy and are committed to protecting the personal information you choose to share with us. This Privacy Policy explains how information may be collected, used, and protected when you visit our website and contact us through the communication options available on the site.

1. Information We Collect

We may receive personal information that you voluntarily provide when you contact OdontoHealth, including through WhatsApp. Depending on the nature of your inquiry, this information may include:

• Name
• Phone number
• Email address, if provided
• Information about your dental needs or treatment interests
• Travel or scheduling information that you choose to share
• Any other information you voluntarily provide in your communication with us

Our website does not require you to create an account or submit information through an online registration system.

2. How We Use Your Information

Information you voluntarily provide may be used to:

• Respond to your questions and inquiries
• Provide information about dental treatments and services
• Prepare or discuss a potential treatment plan
• Coordinate appointments or consultations
• Provide information related to dental tourism and your visit to Mexico City
• Communicate with you regarding your inquiry
• Improve our communication and customer service

We only use information for purposes related to your communication with OdontoHealth and the services you request.

3. WhatsApp Communications

Our website provides a direct communication option through WhatsApp using Joinchat. When you choose to contact us through WhatsApp, you are leaving our website and communicating through WhatsApp. Information shared through WhatsApp is subject to WhatsApp’s own terms, privacy policies, and data practices. We recommend reviewing WhatsApp’s privacy information before sharing personal or sensitive information through the platform. OdontoHealth does not control how WhatsApp processes information once communication takes place through its service.

4. Medical and Health Information

If you voluntarily share information regarding your dental or medical history, symptoms, treatments, images, or other health-related information through WhatsApp or another communication channel, we will use that information only as reasonably necessary to respond to your inquiry, discuss your treatment needs, and provide or coordinate dental services. Please avoid sending sensitive medical information unless it is necessary for your inquiry or specifically requested by the dental team.

5. Third-Party Services

Our website uses certain third-party services to provide website functionality, including: WordPress and Elementor The website is built and managed using WordPress and Elementor. These technologies may process limited technical information necessary for the operation, security, and functionality of the website. Joinchat / WhatsApp Joinchat is used to provide a convenient link to communicate with OdontoHealth through WhatsApp. Once you access WhatsApp, your interaction is governed by WhatsApp’s applicable terms and privacy policies. Google Maps The website may include Google Maps to display the location of our dental practice. Google may collect technical information or use cookies and similar technologies when its map services are loaded or used. Google’s own privacy practices apply to information processed through its services.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies that are necessary for the operation and functionality of the website and for services embedded or integrated into the site. For more information, please see our Cookie Policy.

7. Data Security

We take reasonable technical and organizational measures to protect information provided to us against unauthorized access, misuse, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, coordinating services, maintaining appropriate business records, and complying with applicable legal obligations. The retention period may vary depending on the nature of the information and the purpose for which it was provided.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information, where legally applicable
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To exercise applicable privacy rights or ask questions about this Privacy Policy, please contact us using the contact information provided on this website.

10. Children’s Privacy

Our website is intended for adults seeking dental information and services. We do not knowingly collect personal information from children through the website.

11. Links to Other Websites

Our website may contain links or integrations that direct you to third-party websites or services, including WhatsApp and Google services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their respective privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or applicable legal requirements. Any updates will be published on this page with a revised “Last updated” date.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact OdontoHealth through the contact options available on this website. OdontoHealth Mexico City, Mexico Last updated: September 2026